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The Portal Genie Solutions

​Our solutions harness the power of self-service to simplify processes and elevate the client experience.

Provide an exceptional client experience
Clients enjoy convenience and transparency with a self service portal.
  • Smart login link - secure, instant access to all documents.
  • All Invoices, quotes and statements in one place 24/7.
  • Access to other important documents.
  • Your clients can upload documents for you to retrieve.
  • Easy pay button to settle bills instantly.
  • Customers billboard to keep your customers informed.
 
Elevate Your Customer Services Experience
Reduce admin related to client requests 
No more document re send requests, customers can access their own documents when they need them
  • Reduce time spent resending documents after statement runs
  • Less time spent on queries  related to amounts due and account statuses.
  • Spend less time searching for scattered documents.
 

Over 90% of organisations using self-service portals report significant time and cost savings.

Organisations report up to 70% reductions in calls, chats, and/or email inquiries after implementing self-service tools like The Portal Genie.

Each manual document request typically takes around 8 minutes (to locate, prepare, send, and follow up). 50 a week, takes over 6.5 hours, time that could be saved by using The Portal Genie.

Prime real-estate for marketing
Promote to people who already trust you
  • Customize your colours and branding and make the portal your own.
  • Drag and drop billboard builder to create whatever you want.
  • Hyper link each section to direct traffic to where you want.
  • Communicate important information, promotions, announcements and more.
  • Enable ad sharing to extend your reach.
Drag and Drop Billboard Builder for Marketing

Start for free. No credit card required. 

Try The Portal Genie for free today!
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